Privacy Policy — The VA Runway (Elite Pro Support LTD)

Effective Date: 20 October 2025
Company: Elite Pro Support LTD (“we”, “us”, “our”)
Brand: The VA Runway Registered Address: Langtry House, Mill Lane,Worthing, BN13 3DE, United Kingdom Company Number: 15709233

1. Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal data when you sign up for our emails, download resources, or interact with our website. We are committed to handling your personal information responsibly and in accordance with UK GDPR and the Data Protection Act 2018.

2. Data We Collect

We may collect the following personal information when you sign up or interact with us:

• Name

• Email address

• Any details you voluntarily share (e.g. through a form)

We may also collect non-personal data through cookies, such as your browser type, device, and website activity.

3. How We Use Your Information

We use your email address and personal data to:

• Send newsletters, tips, and updates

• Provide freebies, resources, and helpful content

• Share information about events, programs, and services

• Send promotional and marketing emails (you can unsubscribe at any time)

• Improve our services and communications

We will only use your information for these purposes with your consent.

4. Email Marketing (MailerLite or Similar Providers)

We use an email marketing service provider, such as MailerLite (or similar platforms), to store your email address and send newsletters or promotional content. These providers process your data in compliance with applicable data protection laws. Every email we send includes an unsubscribe link, allowing you to opt out at any time.

5. Sharing Your Data

We do not sell or share your personal data with third parties for their own marketing. We may share your data only with trusted service providers who support our business operations (e.g., email software), or if required by law.

6. Data Retention

We keep your personal data only as long as necessary for the purpose for which it was collected. You can unsubscribe at any time, and your data will be removed from our mailing list.

7. Your Rights Under UK GDPR

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent (unsubscribe)

• Request restriction or objection to processing

To exercise any of these rights, contact us at: info@virtualelitepro.com

You also have the right to lodge a complaint with the ICO (Information Commissioner’s Office) if you believe your data is being handled unlawfully.

8. Cookies

Our website may use cookies to improve your experience. You can adjust cookie settings in your browser at any time.

9. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact

For questions or data requests, please contact us at: Elite Pro Support LTD — info@virtualelitepro.com